What a wonderful place with wonderful customer service. Today I met MJ, who helped me with several things for my puppy.
First off, she introduced me to freeze dried food, which smells so much better than the wet stuff, and my pup loves it. She explained to me how to use it for a topper , and also let my dog try a sample before I bought it. Also, I had very specific wants and requests for a small harness. She took a lot of time with me and got me exactly what I wanted. She tried a few on my pup , and explained why certain nice looking ones were probably not the best option for my small dog. I was even color specific, and she was able to accommodate that as well. She ended up ordering it into stock, and she will call me next week to pick it up.
Such a better experience than the chain stores. Literally night and day. I can’t wait to come back. Also, in my experience, this has saved me a lot more money than just a Petco or Petsmart run. When I went to the other stores, I’ve gotten so many items that I didn’t end up using. Either because the harness that I bought didn’t fit well, or the food that I bought wasnt liked by my dog. I’m really happy to have found Woof!